Permission

Permission changes are immediate and transparent. Users do not need to logout, login or refresh to change permissions.

Roles Available

  • admin
  • moderator
  • owner
  • user
  • bot
  • livechat-agent
  • livechat-manager
  • livechat-guest

Permissions Available

PermissionPurpose
access-mailerAccessible from Administration -> Mailer. Permission to send mass email to all users.
access-permissionsAccessible from Administration -> Permissions module. Modify permissions for various roles.
add-oauth-service
add-userAccessible from Administration -> Users module. Click the + sign found on the top right hand corner of the Users list to create a new user.
assign-admin-roleAccessible from Administration -> Users module. Permission to promote user to Admin. Requires view-user-administration permission.
ban-user
bulk-create-c
bulk-register-user
create-cPermission to create a public channel.
create-pPermission to create a private group.
delete-c
delete-d
delete-messagePermission to delete a message within a room. If this permission is assigned then hold your mouse over the message until you see a gear appear. Click the gear then click the trash can to remove the message from the conversation.
delete-p
delete-user
edit-messagePermission to edit a message. If this permission is assigned then hold your mouse over the message until you see a gear appear. Click the gear then click the pencil icon to edit the message.
edit-other-user-active-statusAccessible from Administration -> Users module. Permission to enable or disable other accounts.
edit-other-user-infoAccessible from Administration -> Users module. Permission to change other user’s name, username or email address.
edit-other-user-passwordAccessible from Administration -> Users module. Permission to modify other user’s passwords. Requires edit-other-user-info permission.
edit-privileged-setting
edit-roomPermission to edit a room’s name, topic, type (private or public status) and status (active or archived). This menu is visible by clicking the INFO icon on the top right hand corner of the screen while inside a room.
mail-messages
manage-assets
manage-integrations
manage-own-integrationsUser can create and edit own integration - webhooks.
manage-oauth-apps
manage-sounds
mute-userPermission to mute other users in the same channel.
remove-userPermission to remove a user from a room.
run-migration
set-moderator
set-ownerAbility to set other users as owner of a public channel.
view-c-roomAbility to view public chat rooms.
view-d-roomAbility to view direct messages. Does not affect ability to begin / start a direct message with another user.
view-full-other-user-infoView full profile of other users including account creation date, last login, etc.
view-l-room
view-livechat-manager
view-other-user-channels
view-p-room
view-privileged-setting
view-room-administrationEnables Administration -> Rooms module. Enables ability to view public, private and direct message statistics. Does not include the ability to view conversations or archives.
view-statisticsEnables Administration -> Info module. Enables ability to view system statistics such as number of users logged in, number of rooms, operating system information.
view-user-administrationEnables Administration -> Users module. Only includes partial, read-only list view of other user accounts currently logged into the system. No user account information is accessible with this permission. Add view-full-other-user-info to see complete list of other users via the Administration -> Users module.